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Platform Horizon® Platform

Enterprise investigation platform specialising in open-source intelligence.

Components
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Identity Rapid Triage
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Investigate Link Analysis
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Monitor Ongoing Analysis
Use Case

Here to support you, every step of the way

Great technology matters, but investigations succeed because of the people behind them.

At ShadowDragon, support is not an afterthought. It is a core part of how we work with customers and how we measure success. Our support team partners with you from onboarding through ongoing use, helping ensure you are confident, capable, and supported as your investigations evolve.

A true partnership, not just a license

When organizations work with ShadowDragon, they gain more than access to software. They gain a partner invested in responsible, effective investigations.

In some cases, our team may assist customers in thinking through investigative approaches or analytical challenges, drawing on deep experience and practical insight. This support is always ethical, lawful, and centered on empowering our customers to do their work effectively.
Whether through formal training programs, refreshers, or hands-on guidance, we help investigators build skills that extend beyond the platform and remain valuable as tools and threats evolve.

Training and enablement, built in

Support does not end after onboarding. ShadowDragon offers structured training, practical resources, and ongoing enablement to ensure teams continue to get value over time.

Whether through formal training programs, refreshers, or hands-on guidance, we help investigators build skills that extend beyond the platform and remain valuable as tools and threats evolve.

Built on trust and accountability

Support at ShadowDragon reflects our broader commitment to transparency, ethics, and accountability. We care deeply about how our tools are used and about the impact they have in the real world.

That care shows up in how we support our customers: thoughtfully, responsibly, and with respect for the serious work they do.

Let’s work together

If you have questions, need guidance, or want to explore how to get more from the platform, our team is here to help.
Whether through formal training programs, refreshers, or hands-on guidance, we help investigators build skills that extend beyond the platform and remain valuable as tools and threats evolve.
Get In Touch